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Research & Marketing

Taking the digital ecosystem further

In the Digital Business & Innovations division, we are systematically developing our digital consumer ecosystem
and thus create the basis for data-based marketing and sound research approaches.
sound research approaches. Through the automation and digitalization of central marketing
Marketing processes, we are increasing efficiency and deploying budgets in a more targeted manner.
At the same time, we identify, test and scale digital innovations - from initial prototypes to
Prototypes to market-ready solutions.

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Digital business in figures

Image across the entire width
130 million

Supervised marketing budget

100 million

digital contacts achieved per year

90.000

regularly surveyed customers

30

Center-specific studies per year

Research, Data Insights & Analytics

Specialties

Specialties

Specialists in the fields of consumer and shopper insights, market and competitive structures, regional and geodata, data analytics, statistics and forecasting.

Analyzes

Analyzes

Comprehensive and regularly updated analyses of center customers and their shopping and spending habits.

Studies

Studies

Detailed studies on market and competitive developments as well as a holistic view of the factors influencing center visits.

Data hub

Data hub

Central data hub for market-side data from our own analyses, surveys and external sources.

Marketing

Marketing planning

Marketing planning

Structured, center-specific marketing planning based on the "Marketing Map", in which center USPs and market research data flow together.

State-of-the-art

State-of-the-art

A state-of-the-art marketing system and infrastructure enable the efficient, data-based display of messages.

Marketing expertise

Marketing expertise

360° marketing expertise across all traditional and digital channels.

Cost efficiency

Cost efficiency

Maximum cost efficiency in the production and control of marketing content through economies of scale.