Responsibility on site
Center Operations assumes overall responsibility for smooth operations on site
and works closely with the technical experts at head office.
As the first point of contact and face of the center, the team manages budgets, processes and service providers,
Processes and service providers, is responsible for security and organization and ensures
organization and ensures sustainable performance and operational excellence
sustainable performance and operational excellence.
We will be happy to advise you!
Excellence in numbers
21.4 billion €
Retail sales p.a.
18.000
Stores
1 billion
Visitors per year
2.6 million
Reach per day
(social media)
Business Line
Center operations at a glance
Center Management
- On-site management for tenants and customers.
- Contact for local communities, e.g. cities and authorities.
Facility Management
- Design and monitoring of on-site processes, e.g. safety, cleaning and technical maintenance.
- Continuous optimization of processes and operating standards.
Marketing & local community management
Implementation of marketing strategies and local events based on location analyses.
Social Community Hub
We create vibrant places and strengthen the local community by offering a wide range of products, services and uses that go beyond shopping. We want to create vibrant and inclusive places today and in the future that take into account the needs of our diverse society in all its social facets.
ECE International
Responsibility for the business lines in the ECE subsidiaries together with the specialist departments at the headquarters in Hamburg.
"In center management,weset standards in terms of quality and have extensive expertise and many years of experience in the operation and marketing of shopping centers. Attractive service offers, target group-oriented events and professional facility management create a feel-good atmosphere and attract numerous customers and visitors. Our aim is to continuously develop the retail properties we manage and thus create vibrant marketplaces."
Ulrich Schmitz, Director Center Operations