Interior view of a shopping center in Frankfurt with impressive glass elements as a ceiling

Operations and center management

First-Class Center Mangament as a Recipe for Success

In the field of Center Management, we set the standards in terms of quality and possess unique know-how in the operation and marketing of shopping centers. Attractive service offerings and spectacular events create a feel-good atmosphere and attract numerous customers and visitors. The shopping centers managed by us become lively marketplaces.

Elevation from above: Many people at a cosmetics event

Marketing & Events

Our professional marketing measures and events ensure that centers are highly frequented and draw in attractive target groups. This is how we position the center as a brand. This results in a variety of advertising possibilities for existing tenants and your brand.

Learn more about Marketing & Events

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Facility Management

For us, Facility Management means a customer-oriented and proactive approach to developing solutions for center operations. We offer you forward-looking and process-oriented services with the aim of minimizing risks and creating added value.

Learn more about Facility Management

Red fire alarm located on a wall in a shopping center

Safety

The safety of the visitors to our centers is our highest priority. Using modern and operational concepts, we ensure the safety of the approx. 4.1 million visitors who come to our centers every day, and we do so by working hand in hand with external partners.

Learn more about Safety

We live sustainability

Pedestrian walkway with people walking towards the entrance of a shopping center in Denmark

Sustainability in our centers

Sustainability in our centers affects a wide variety of areas: From environmentally friendly building materials to a balanced tenant mix and green spaces - we reconcile socio-cultural, ecological and economic aspects and align our actions with various sustainability standards.

Learn more about sustainability in centers

Three copies of the ECE handbook entitled "Sustainable shopping centers"

Guide for green centers

In collaboration with the Karlsruhe Institute of Technology, we have published the first comprehensive sustainability handbook for the development of shopping centers following intensive research work. The handbook is based on the DGNB criteria and is considered the standard for the construction of new shopping centers.

Download Handbook

Three copies of the ECE handbook entitled "Sustainable operation of shopping centers"

Handbook for the sustainable operation of shopping centers

The handbook provides Center Managers and Technical Managers on site with practical recommendations for the sustainable operation of existing centers. With the help of checklists, all areas of operation - from the parking garage to energy and water consumption to complaint management - can be checked for improvement potential.

Download Handbook for the sustainable operation

Several dark solar cells on one roof

We rely on green energy

In order to cover our unavoidable energy requirements in the most environmentally friendly way possible, all German centers and our headquarters have already switched to green energy. The use of green energy in all German centers significantly reduces carbon dioxide emissions.

How we use green energy

Interior view of a shopping center with large black lamps

Intelligent, energy-saving lighting concepts

Long before the topic of CO2 reduction came up, we made saving energy one of our main goals. By installing illuminants with the latest technology, energy consumption in new centers has been reduced by an average of 20 percent. A specially created lighting manual also helps to optimize energy consumption for tenants.

Sustainable lighting concepts

Three copies of the ECE handbook entitled "Electromobility"

Recharge your batteries while shopping

In various centers, customers have the opportunity to charge their cars at the installed charging stations while doing their shopping in the centers' parking garages. A handbook provides information on the form in which electromobility services are implemented in our centers.

Download: Electromobility handbook

Opened manual from ECE entitled "Building products in tenant fit-out"

Building products handbook for tenant fit-outs

Building materials play a central role in environmentally and climate-friendly buildings. In line with our holistic approach, we offer our tenant partners support to promote the selection of environmentally and health-friendly products in construction activities.

Download: Building products handbook