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Do you have individual questions or want further information? Our experts will be happy to help you.

You can reach us by telephone at: +4940606067810

All-round support from a single source

Shopping Centers as Investment

The success of shopping centers does not come about by itself. Every day, our Portfolio-Team – consisting of Asset-, Center- and Leasing Manager –  ensures that your property is successful now and in the future.

The Asset Manager plays a leading role as a representative of the owner's interests. At ECE, the Asset Manager manages interdisciplinary teams that implement measures for the operation and strategic development of the center in order to increase the potential for value enhancement and position your property optimally for the future.

 

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Adding value – upgrading your property

Adding value – upgrading your property

We not only manage real estate, but we also develop it. Is your property getting a bit out of date and losing turnover and/or visitor interest? Do you have vacancies and deficits in regard to leasing and marketing? Or do you simply have the feeling that the potential of the property is not yet exhausted? We are specialists in exploiting such potential. Anything is possible, from the reorientation of leasing services and a targeted rebranding to refurbishment projects that give the entire property a new look.

Controlling, Reporting, Consulting

Your demands on us are becoming increasingly complex – but we are prepared for this. Our IT systems are constantly further developed so that even highly individualized reporting is possible. By using SAP and the business intelligence and planning tool Immopac, we are able to provide a wide range of standard market interfaces.

 

Holistic approach to sustainability 

We are firmly convinced that long-term economic success can only be achieved if we face up to ecological, economic and social challenges in equal measure. Through clear processes and certification, we ensure that we act in a holistically sustainable manner during conversions and in daily operations. 

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First-class Center Management as a recipe for success

On site, Center and Technical Managers ensure efficient and professional property management. This includes not only the smooth running of operations for visitors and shops and the support of new and existing tenants, but also the active involvement as partners of the cities and stationary trade.

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Prepared for crises

To be prepared for emergencies and to be there for you as a partner is an integral part of our company philosophy. In order to be able to act at all times and ensure the smoothest possible continuation of your property's operation, we have preventive and emergency operating concepts, innovative alarm systems and a crisis management team made up of members from the relevant business areas.

Commercial Property Management

We take over the planning and accounting of service charges, the collection of rents, the follow-up of open claims including the judicial assertion and the support of your property company.

 

Target group-specific marketing

We want to make to visitors enthusiastic about retail locations and increase the quality of their stay. This is precisely why ECE has established a professional center marketing system that ensures that our centers are permanently accepted and frequented. The basis of our successful marketing strategy is the development of the shopping center into a strong, stand-alone brand. 

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Purchasing and sales consultation

Our experts are specialized in reflecting changes and new requirements on the market and evaluating the performance of a property accordingly. We advise you in due diligence processes and use our experience to evaluate the current property and its value enhancement potential, taking into account tax optimisation possibilities. We can also assist you in the procurement of outside capital.

 

Expertise and quality often show where one does not look first

We see ourselves as a reliable, honest, fair and innovative partner. That is why we not only offer you numerous other real estate services from insurance services to financing, but also operate numerous measures in the areas of quality management. In addition to the market-leading training of our Center Managers, these include internal and external audits and our own Compliance Management System, which is regularly certified by the Institute for Corporate Governance in the German Real Estate Industry. A compliance helpline offers the opportunity to report possible violations, even anonymously.

Innovative leasing concepts

We are Europe's largest retail lessor, have access to the most comprehensive database of sales and lease details from 20,000 shops and are in constant communication with the leading retailers. We use this know-how every day to create and implement leasing concepts, especially in challenging times.

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Efficient Facility Management

Facility Management is about responsibility – towards your money and that of the tenants, but also towards the environment. Through forward-looking concepts and long-term planning, we can keep energy and disposal costs low, for example. Intelligent service charge controlling also means that we are constantly on the pulse of time to reduce the costs for cooling, lighting, etc.

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Shopping center with charisma

Shopping institution with a view of the Alster: Europa Passage Hamburg

Shopping institution with a view of the Alster: Europa Passage Hamburg: From Pannen-Passage to Hamburg's shopping institution: By taking over the management of Europa Passage in Hamburg’s downtown, we have ensured that the large-scale retail space originally hidden behind the escalator in the center basement is now heavily frequented and that the center has also been Hamburg’s new culinary destination since 2017 with the opening of “FoodSky”. It includes a food court with 15 gastronomy services and almost 400 shared seats as well as five other restaurants. “FoodSky” is also open on Sundays.

Gastronomietempel Foodsky in der Europa Passage Hamburg

Rejuvenation for pep Einkaufscenter Neuperlach

The repositioning of pep Einkaufscenter, which was completed at a cost EUR 85 million in May 2018, included a comprehensive modernization of the existing mall, an expansion of around 8,000 square meters of retail space, and a revised marketing and service concept with a contemporary atmosphere, modern customer services, and improved quality of stay. A completely new ceiling design, an attractive lighting concept as well as new, high-quality seating, comfortable and clean sanitary facilities, and a children’s play area were all realized. Today, pep comprises around 135 specialist shops on three levels and is the largest shopping center in the whole of Bavaria, covering a space of around 60,000 square meters. The center’s catchment area now comprises one million more inhabitants than before.

Einkaufscenter PEP in Muenchen-Neuperlach

Shoptainment at MyZeil Frankfurt

A spectacular new gastronomy area with an international flair was realized at Frankfurt MyZeil in 2019. Under the name “Foodtopia”, the new gastronomy and entertainment destination on the fourth floor goes beyond the normal opening hours of the center, from morning till night: from cafés and high-quality lunch concepts to casual dining providers and cool bars, there is something for everyone. ASTOR Film Lounge provides entertainment and additional enjoyment. The other shopping levels were also made more comfortable and inviting, and the tenant mix was also further enhanced. In total, a high double-digit million amount flowed into MyZeil.

Die neue Gastronomieetage Foodtopia im Shopping-Center MyZeil Frankfurt